ALX Training / Outlook / Outlook: The Basics

The Need:

In today’s fast-paced digital landscape, effective email management is critical.  Whether you’re a busy business professional, executive assistant, administrator, or director, your inbox can quickly become overwhelming.

We all know that a cluttered inbox hinders productivity, and by keeping your email count low, you free up mental space and reduce distractions.  Imagine starting your day with a clean slate, ready to tackle important tasks.  Scouring through endless emails to find that crucial document? Not anymore! With proper organisation, Outlook allows you to swiftly locate messages, saving precious time while minimising stress.  Then there is the need to distinguish between direct emails and CC’d messages; for those essential communications, you need to prioritise responses directly while treating CC’d emails as informative rather than urgent.

In this course, we will provide you with the practical strategies, tools, and best practices needed to transform your email experience and develop the right behaviours to boost productivity.

Course Objectives:

By the end of this program of learning, you will know:

How to process & organise incoming mail
How to structure an email
How to use Quick Steps & Quick Parts to automate repetitive steps
How to find emails using the Outlook Search feature
How to add a meeting request and invite others
How to flag email to follow-up
How to add individual and group contact details

Course Audience:

This course has been specifically designed for individuals who want to master the basics of Microsoft Outlook.  It is ideal for anyone with little or no experience working with Microsoft Outlook or who wants to boost their productivity by adopting the right business practices.

Course Delivery Options:

   This course can be delivered online or
   Face-to-face in our training centre or
   At your place of work.

If you would like to have this class online, you will need access to two screens, a webcam, speakers, and a microphone.

Course Duration:

   This highly engaging program of learning is a 2-hour interactive workshop.

Course Prerequisites:

Ahead of booking onto this program of learning, you must ensure:

1. That you have basic IT skills.

Course Includes:

A copy of the presentation, which includes step-by-step instructions

Course Cost:

Contact a member of the ALX team for further details using the ‘Contact Form’ below.