We work with a number of organisations and individual teams who want very specific tailored training. One of the best ways to achieve this is through floor support where we spend time with each team member answering their questions, identifying smarter ways of carrying out a process or providing on the job training so that tasks can be completed quicker and more efficiently in future.
Floor support is also particularly useful following the implementation of new software. ALX Trainers can be on hand following the switchover to a new IT or telephone system. Floor Support at this critical time helps staff quickly get to grips with the new software and feel confident using it.
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